No business is a business without people, that is at least my definition and understanding of some of the key components of what makes a business!
In the third of my Canny Bites books, I look in some detail at attracting, retaining, and growing your team to grow your business. In my books a common phrase I use is ‘chew on it,’ by which I mean give what I say some thought, am I right, would it work for you and what might you do differently.
Deloitte claim a saving of $41 million in turnover costs by retaining people who would otherwise have left had flexibility not been made available to them.
For most people stress is a hugely debilitating issue that saps confidence, energy, and productivity. It is also a big reason why people leave jobs.
In the latest Canny Bites book, I suggest a 30-day, 60-day and 90-day plan for staff with regular meetings and feedback to assess progress.
Poor communications is one of the biggest causes of workplace stress and tensions. It is not only about what we communicate but how we go about it.
We communicate not just in what we say and write but how we behave which is why ‘walking the talk’ is so important. ‘Do as I say, not as I do’ is a recipe for disaster.
Honesty and integrity play a big part in keeping people on board. A disconnect between word and deed is fertile ground for cynicism that most corrosive of attitudes.
Perhaps above all people want to feel appreciated, valued and know where they fit within the big picture.
On a final note quoting the motivational speaker Marcus Buckingham; ‘People leave managers, not companies. Of course, people leave jobs for many different reasons but verily it is due to lack of engagement, empowerment, or progression.