After handing in her notice, Sam found herself visiting the Hanley Jobcentre Plus to begin exploring the opportunities out there; she had a keen interest in Mental Health, and considered pursuing the development of her knowledge after having previous experience working in the care sector years before.
Sam was signposted to Pathway SkillsZone Burslem Centre by her Jobcentre Plus Work Coach, and here she could find out more about the Care courses that were available to her. Due to her immediate availability, Sam met with Naomi soon after, where she was provided with a selection of opportunities to gain certificates to demonstrate her knowledge and understanding of Care.
- Dementia Awareness
- Mental Health Awareness
- End of Life Care
Having completed a selection of Care related courses, Sam wanted to continue to broaden her understanding and further develop her skill set. Sam chooses to undertake Functionals Skills English and Maths at Level 2, then processed on to Customer Service and Retail Skills.