Safiyah enhanced her communication skills across various channels, whether face-to-face, on the telephone, in writing, or on digital platforms. She confidently answered questions from inside and outside the organisation, representing the company with authority. Completing tasks to a high standard became second nature to Safiyah. She continuously improved her work and shared administrative best practices across the organisation.
Safiyah was a key point of contact for enquiries. She took responsibility for initiating and completing tasks, effectively managing priorities and time to meet deadlines. Safiyah set a positive example for others in the workplace and suggested improvements to working practices.
Safiyah learned to use project management principles to plan, monitor, and report. She developed in-depth knowledge of the organisation, its purpose, activities and values. Safiyah understood her role’s importance within the organisation and recognised how her skills could help advance her career.
Safiyah has consistently exhibited role-model behaviours and positively contributed to the organisation’s culture. She maintained professionalism, displayed exemplary personal qualities, managed performance effectively, adapted to changing priorities, and demonstrated responsibility for team performance and project quality.