Hanley Library: Initially tasked with providing hand and arm massages, our beauty learners, under the guidance of their tutor, astutely adapted to the needs of the ABLE group. Recognising the learners’ natural talent and enthusiasm for facial skincare, the tutor empowered them to demonstrate facial cleansing, toning, and moisturising. Armed with a tailored procedure and skincare theory pack, the learners rose to the challenge, showcasing their emerging skills and confidence.
Navigating the Real World: Despite initial nerves, the learners surpassed expectations, delivering competent hand and arm massages and educating the attendees on facial skincare routines. Paired with individuals with varying learning needs, the learners exhibited professionalism and empathy. They seamlessly incorporated theory knowledge, advising on suitable products and personalised homecare routines.
Client-Care Skills and Adaptability: Drawing from their tutor’s 18 years of industry experience, the learners demonstrated a remarkable ability to adapt their client-care skills to a more vulnerable demographic. They effectively communicated complex skincare information in simplified terms, ensuring their clients comprehended and appreciated the advice. Discussing product pricing and suggesting DIY skincare solutions showcased the learners’ compassion and understanding of their client’s financial constraints.