Safaraz opens the series by turning the focus on the most important aspect of any organisation =, its people.
He discusses the importance of the willingness to learn and unlearn and echoes the thoughts of Alvin Toffler:’ the illiterate of the 21st century will not be those who cannot read or write but those who cannot learn, unlearn and relearn.’
Safaraz admits that his attitude to experience has got him into trouble. He thinks that it is overrated, and that experience needs to be relevant, and people have to keep learning. He believes that what someone has done in the past may not be relevant to the present situation.