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Adult Care Worker Apprenticeship (Level 2)

Designed for individuals who are interested in pursuing a career in the adult care sector. This includes those who are new to the field, as well as those who are already working in adult care and wish to develop their skills and knowledge further. Apprenticeships in adult care are suitable for a range of roles, including care assistants, support workers, senior care workers, and care coordinators. 

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“Providing Compassionate and Comprehensive Care for Adults and meeting their Unique        Physical, Emotional, and Social Needs”

Pathway Group Apprenticeship Programmes

What is it about?
This apprenticeship provides individuals with an ideal entry into the occupation of adult care and supports progression within this sector. Adult Care Workers are the frontline staff who help adults with care and support needs to achieve their personal goals and live as independently and safely as possible, enabling them to have control and choice in their lives.

Responsibilities
As a care worker, your main responsibilities include providing support with social activities, monitoring health, assisting with eating, mobility, and personal care within the context of the service you’re working in.

Funding
This apprenticeship standard has been allocated a maximum funding cap of £3,000 which is the anticipated full cost for delivering this standard and the end point assessment.

Knowledge, Skills & Behaviours (KSBs)

KSBs are the core attributes that you must have as an apprentice in order to be competent in the occupation that you’re working in. They sit alongside your technical studies and exams and are the main assessment methods used in an end point assessment (EPA). Think of it like the soft skills you see in the workplace.

  • Knowledge – the information, technical detail, and ‘know-how’ that someone needs to have and understand to successfully carry out the duties. Some knowledge will be occupation-specific, whereas some may be more generic.
  • Skills – the practical application of knowledge needed to successfully undertake the duties. They are learnt through on- and/or off-the-job training or experience.
  • Behaviours – mindsets, attitudes or approaches needed for competence. Whilst these can be innate or instinctive, they can also be learnt. Behaviours tend to be very transferable. They may be more similar across occupations than knowledge and skills. For example, team worker, adaptable and professional.

Knowledge

  • Understanding the job they have to do, their main tasks and responsibilities
  • The importance of having the right values and behaviours
  • The importance of communication
  • How to support individuals to remain safe from harm
  • How to promote health and wellbeing for the individuals they support and work colleagues
  • How to work professionally, including their own professional development

Skills

  • Undertake the main tasks and responsibilities according to their job role
  • Treat people with respect and dignity and honour their human rights
  • Communicate clearly and responsibly
  • Support individuals to remain safe from harm
  • Champion health and wellbeing for the individuals they support and for work colleagues
  • Work professionally and seek to develop their own professional development

Behaviours

  • Care 
  • Compassion
  • Courage 
  • Communication 
  • Competence 
  • Commitment 

To work in care is to make a positive difference to someone’s life when they are faced with physical, practical, social, emotional or intellectual challenges. Adult Care Workers need to have the right values and behaviours developing competences and skills to provide high quality compassionate care and support. They are the frontline staff who help adults with care and support needs to achieve their personal goals and live as independently and safely as possible, enabling them to have control and choice in their lives which is at the heart of person centred care. Job roles are varied and determined by and relevant to the type of the service being provided and the person supported. Adult Care Workers may work in residential or nursing homes, domiciliary care, day centres, a person’s own home or some clinical healthcare settings.

Skills an apprentice will learn 

  •  Support individuals they are working with according to their personal care/support plan
  • Ask for help from an appropriate person when not confident or skilled in any aspect of their role
  • Provide individuals with information to enable them to have a choice about the way they are supported
  • Encourage individuals to participate in the way their care and support is delivered
  • Ensure the individual knows what they are agreeing to regarding the way in which they are supported
  • Contribute to the on-going development of care/support plans for the individual they support
  • Support individuals with cognitive, physical or sensory impairments
  • Ensure dignity is at the centre of all work with the individuals they support, their families, carers and advocates
  • Demonstrate all work is person centred, accommodating the individual’s needs, wishes and preferences
  • Demonstrate empathy (understanding and compassion) for individuals they support
  • Demonstrate courage in supporting people in ways that may challenge their personal/cultural beliefs
  • Speak clearly and exhibit positive non-verbal communication to individuals, families, carers and advocates
  • Use the preferred methods of communication of the individual they support according to their language, culture, sensory needs and their wishes
  • Identify and take steps to reduce environmental barriers to communication
  • Demonstrate they can check for understanding
  • Write clearly and concisely in records and reports
  • Keep information safe and confidential according to agreed ways of working
  • Recognise potential signs of different forms of abuse
  • Respond to concerns of abuse according to agreed ways of working
  • Recognise, report and challenge unsafe practices
  • Promote the health and wellbeing of the individual they support
  • Move people and objects safely
  • Demonstrate how to reduce the spread of infection, including use of best practice in hand hygiene
  • Demonstrate the promotion of healthy eating and wellbeing by ensuring individuals have access to fluids, food and nutrition
  • Demonstrate how to keep people, buildings and themselves safe and secure
  • Carry out fire safety procedures when required
  • Use risk assessments to support individuals safely
  • Recognise symptoms of cognitive impairment, e.g. Dementia, learning disabilities and mental health
  • Monitor and report changes in health and wellbeing for individuals they support
  • Reflect on your own work practices
  • Demonstrate the development of their own skills and knowledge, including core skills in writing, numbers and information technology
  • Demonstrate their contribution to their development plan
  • Demonstrate ability to work in partnership with others to support the individual
  • Identify sources of support when conflicts arise with other people or organisations
  • Demonstrate they can work within safe, clear professional boundaries
  • Show they can access and apply additional skills required to perform the specific job role competently

Learner Enquiry

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