Increased use of centralised recording (data capture and reporting) system that lends itself to the generation and use of HR metrics, especially regarding workforce stability, absence statistics, productivity/efficiency, remuneration packages and employee engagement.
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Extremely well understood vision, values and how this relates to individuals, their behaviours and the work they do.
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Good understanding of the marketplace for the company’s capabilities, its developing strengths and weaknesses, leading to the development of a business diversification strategy for growth and resilience.
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Much emphasis is placed on developing staff within the organisation
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At all levels in the organisation, staff are passionate about the work they do and the difference it makes to people’s lives. One of the organisation’s values is ‘honesty and integrity” and these words were mentioned several times by staff and partners, demonstrating the type of ethos and culture that has been developed.
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Staff are encouraged and supported to develop in their roles. Several examples were provided of staff progressing through the organisation and being supported to achieve new qualifications.
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Excellent service delivery to learners
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