From Redundancy to a New Beginning
David's Journey with Pathway Group
David, after nearly 20 years in the administration sector, faced redundancy in late 2023 but was determined to find a new career path. He engaged with Pathway Group and enrolled in their Pre-Employment Programme, where he received tailored support to refine his CV, improve his interview skills, and build his confidence. This preparation led him to secure a position with Tesco, where he quickly became a valued team member. David continues to receive ongoing support from Pathway Group as he pursues a Customer Service Level 2 qualification, demonstrating his resilience and commitment to professional growth.
'Powerful testament to the courage and determination'
David’s journey with Pathway Group is a powerful testament to the courage and determination needed to overcome professional setbacks. After nearly two decades in the administration sector, David faced the harsh reality of redundancy in late 2023. Despite the emotional and financial challenges that often accompany such an event, David’s decision to seek out the support of Pathway Group, a well-regarded organisation known for its commitment to assisting individuals in career transitions, is a source of inspiration for all facing similar challenges.
Upon engaging with Pathway Group, David enrolled in their Pre-Employment Programme, a personalised journey that provided him with the tools and guidance necessary to re-enter the workforce. The programme was tailored to his unique needs, focusing on several key areas essential for job readiness, which reassured him of the individualised support he would receive.
'Overcome the uncertainty that often accompanies redundancy'
David worked closely with Sam, a dedicated mentor, to refine his CV and cover letters, ensuring that his extensive experience in administration was effectively highlighted and adapted for the retail sector, where he sought new opportunities. Additionally, David participated in mock interviews, gaining valuable feedback that helped him build the confidence to articulate his skills and experiences during actual job interviews. The programme also included motivation and confidence-building sessions, which were crucial in helping David to overcome the uncertainty that often accompanies redundancy and to rediscover his strengths.
'Confidence to excel in his new role'
David’s efforts and the support he received from Pathway Group soon paid off. After applying for various roles within the retail sector, he successfully secured a position with Tesco, one of the UK’s leading retail chains. This marked the beginning of a new chapter in David’s career. From the outset, David demonstrated a strong work ethic and quickly became a valued member of the Tesco team. His commitment was evident, and he was soon offered extra shifts, a clear indication of his positive impact in his new role.
One of the most remarkable aspects of David’s experience with Pathway Group is the ongoing support he continues to receive, even after securing employment. David is currently pursuing a Customer Service Level 2 qualification, further enhancing his skills and broadening his career prospects within the retail industry. The continued engagement with Pathway Group ensures that David remains on track with his professional development goals, providing him with the confidence to excel in his new role and reassuring others of the ongoing support they can expect.
It’s been a very supportive programme and a huge bonus for me is that I will still be supported with yourselves even while in employment. The engagement with yourselves and the customer service course including the material has been fantastic and any help or questions I have had, you have been a call or email away. I love it at Tesco, and they have already asked me to work some extra shifts.
One thing I will add in for a more social factor, despite working few night shifts in week and weekends, it has still enabled me to do my exercise classes of a week night evening and continuing with my volunteer dog walking.
Thanks for the support Pathway.
David, expressing his deep appreciation for the support provided by Pathway Group
'Turn a challenging situation into an opportunity'
David’s journey from redundancy to a fulfilling new role is an inspiring example of how proper support and personal determination can lead to successful career transitions. Pathway Group’s comprehensive Pre-Employment Programme prepared David for his new role and continues to support his professional growth. His story reminds us that with resilience and the proper guidance, it is possible to turn a challenging situation into an opportunity for growth and success.