It is the managers that keep the wheels turning, they ensure that tasks are done on time and to a good standard. They may make mistakes but will learn from them and approach new challenges with consistency.
Managing a team has its various challenges – whether they are feeling the pressure to hit sales targets, working out new ways to help their team develop, or handling a situation that has arisen in the workplace. The mix of demands made on managers can be a huge source of pressure.
I have seen this pressure first-hand – and have seen many competent individuals crack under it. If the manager is not supported and equipped to handle this pressure, they will likely be destined to fail. So how can we as leaders ensure that our managers are more likely to succeed when the going gets tough?
The key is their team. A good manager needs a good team around them, but what does that mean? The first thing is how we define this – my go to definition of a team in our business is: